State Farm® Insurance Agent Susanna Nunn
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ann- Marie Dunphy
February 3, 2026
"Payton was great to work with. She was paitent with me even when I need a month to make a decision on what I was doing. She followed up and was respectful of my delay. I would highly recommend working with her and the Susanna Nunn State Farm insurance agency"
Althea Taylor Jones, PhD
January 30, 2026
"We have received many years of excellent service from Susanna Nunn and her staff. The customer friendly attitude has been a major factor when communicating with this office. We highly recommend them to others with insurance needs!"
"We love seeing reviews like this! Thank you for taking the time to tell us about your experience with our office. We hope we’ll be able to help you fulfill your insurance needs for years to come! We are always here for you!"
Aaron Jerman
January 8, 2026
"Steve was really helpful and took the time to help walk me through understanding most of the policies I didn’t fully understand and was transparent and honest with helping me find ways to both save money and have protection in the future for both my health and property. Very nice guy and i definitely will be reaching out to him again in the future for questions revolving around my plans and protection."
Jack Landry
December 15, 2025
"Steve from this office has been super helpful, and quoted me rates 1/3 of what i'm paying now at GEICO...I am looking forward to concluding our conversation tomorrow !"
"Welcome to our State Farm family! We are extremely happy that we could give you better coverage and a better price. Thank you for taking the time to give Steve the kudos he deserves for his assistance. "
Anne Wild
December 15, 2025
"After Susanna taking such great care of me and my mom, I recommended her to my brother. He was blown away how affordable his rates are having moved down from CT. He had Geico and I kept telling him not to assume that gecko was the cheapest. He now has the coverage through State Farm at a third or less of the cost. Great job State Farm."
"We can't tell you how much we appreciate your referrals but also the trust you have placed in us to protect you. Thank you so much!"
Becky Lewis
December 4, 2025
"Susanna Nunn, State Farm Insurance Agent in Kernersville, NC has been so gracious & helpful. When State Farm stopped sending hard copies of our ID Cards and was told I was responsible for doing my own printing I reached out to Susanna requesting a hard copy from them. My request is being granted. Thanks Susanna for your quick response to an 85 year old tech dummy! Rebecca S. Lewis."
"Becky, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Brenda Kohrmann
December 2, 2025
"Tracy has been most helpful in securing home and auto insurance in NC since my move. Very pleased."
"Thank you, Brenda, for your fantastic rating! I'm happy to know that you had a positive experience with our office. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
CRAIG JENNESS
November 25, 2025
"Steve did a good job in explaining everything"
Jackson Willard
November 17, 2025
"Just recently switched to State Farm from GEICO, and they have been nothing but help the entire transfer. Cheaper rates and better customer service. Thank you to Tracy who helped me out throughout the process!"
"Jackson, thank you for your review! I'm happy to hear that your switch to State Farm has been smooth and beneficial. Tracy and our team are dedicated to providing excellent service, and it's great to know you found our rates competitive. If you have any questions or need further assistance, feel free to reach out!"
Minor Barnette
November 12, 2025
"I have been a perfectly satisfied client for many years. Susanna and her staff are consistently thoughtful, genuinely helpful, professional and knowledgeable. They make everything so easy! I have recommended this office to all of my friends and family who might not already be covered by them. They have always exceeded my expectations and made me feel like a valued client. I can rest at ease knowing that they have my back if I need their help on a moment's notice."
"You are very much a valued client and we appreciate your kind words and the trust you have placed in us over the years! "
Randall Hutchins
November 10, 2025
"I recently moved my auto and home policies to State Farm and I wanted to thank Steve Roberson with the Susanna Nunn Agency for the manner in which he handled the transition. Steve was not only very knowledgeable regarding my insurance needs but was also expedient, friendly and thorough! I would highly recommend the Nunn Agency for your insurance needs! R. Hutchins Kernersville, NC"
"Thank you, Randall, for your wonderful feedback! I'm delighted to hear that Steve made your transition smooth and pleasant. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Chanelle dawkins
November 8, 2025
"It was a pleasure working with Tracey"
"Thank you, Chanelle! I'm happy to hear that working with Tracey was a pleasure for you. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Stacy Walker
November 5, 2025
"Peyton was extremely responsive and knowledgeable. She answered all of my questions clearly and took care of everything quickly. I really appreciated her professionalism and efficiency!"
"Thank you for your review, Stacy! I'm happy to hear that Peyton was able to assist you with such professionalism and efficiency. We’re always here to help with any questions or needs you may have in the future!"
kathryn H
November 4, 2025
"Steve is amazing! I needed insurance and he made it happen quick and easy!! I’ll be telling everyone to call Steve!!😁 They are an Amazing team!!"
"Thank you, Kathryn! I'm so happy to hear that Steve made your insurance process quick and easy. Our team is dedicated to providing excellent service, and it's wonderful to know we're hitting the mark. If you need anything else, feel free to reach out!"
Jeffrey Rayner
November 3, 2025
"Great communication and willingness to make any change requested. If they didn't have an answer for me immediately they would always follow up and get back to me asap. Highly recommend for your car insurance needs. Saved me a lot of money switching from a competitor."
"Thank you, Jeffrey! I'm happy to hear that you appreciated our team's responsiveness and dedication to meeting your needs. It's wonderful to know we could help you save money on your car insurance. If you ever have more questions or need further assistance, feel free to reach out anytime. Thanks for recommending us!"
robert robertson
November 3, 2025
"Great staff in office,and Steve Roberson was instrumental in getting us change over from our previous ins. Co. A very easy transition."
"Thank you, Robert! I'm happy to hear that Steve and the team made your transition smooth and easy. We appreciate your trust in us and are here for any future needs you may have. Let us know if there's anything else we can assist with!"
Elaine Chandler
October 31, 2025
"Steve did a great job in helping me with my insurance. I checked a lot of insurance companies and i got a great rate! I will recommend my friends! Thank you again!"
"We are excited to have you as part of our family and really appreciate you spreading the word and having your friends call Steve for a Quote!"
Emilee Marchesiello
October 22, 2025
"Peyton has been great to work with. Very helpful and responsive."
"Thank you, Emilee! I'm happy to hear that Peyton has been helpful and responsive. Our team is dedicated to providing excellent service, and it's wonderful to know we're meeting your expectations. Let us know if there's anything else we can assist you with!"
April Sayre
October 15, 2025
"Payton was excellent to work with, she made it simple and clear to understand. She is knowledgeable and helpful. Good choice for the office Susanna Nunn!"
"Thank you for your review, April! I'm happy to hear that Payton made your experience simple and clear. Her knowledge and helpfulness are truly appreciated by our office. Let us know if there's anything else we can assist you with!"
Janyissa Bannister
October 2, 2025
"Steven Roberson was a great help in finding auto, and renters insurance made it fast, easy and affordable."
"Thank you, Janyissa! I'm happy to hear that Steven was able to assist you with your auto and renters insurance needs efficiently and affordably. Our team is dedicated to making the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
Kathy Welch
September 2, 2025
"I recently moved my auto and home policies to State Farm and I wanted to thank Tracy Willard for her assistance. I was nervous to switch carriers because I was with my former agency for over 40 years, but the money I saved was worth it! Tracy was knowledgeable and made the transition a breeze! I would highly recommend the Nunn Agency for your insurance needs! Great group of people."
"Thank you, Kathy! I'm happy to hear that Tracy made your transition smooth and that you're satisfied with the savings. We appreciate your recommendation and are glad to have you with us. If you need anything else, feel free to reach out!"
Vincent Hudson
August 7, 2025
"Susanna Nunn is Top Notch and a Superbly Professional agent that services her clients with a smile! Always helpful, knowledgable and she looks out for her clients, day in day out! If you want the BEST let Susanna and State Farm Do THE REST!"
"Vincent, thank you for your fantastic feedback! I'm delighted to know that Susanna's professionalism and dedication have made such a positive impact. It's wonderful to hear that you feel well taken care of. If there's anything more we can do for you, just let us know!"
BJ Durham
July 3, 2025
"Susanna and her team are fantastic! Anytime I need information or have questions regarding any policies, they are very prompt and accurate with everything. Although I could do a better job of reviewing policies, they also do a great job of constantly reviewing current policies and adjusting them where needed. I highly recommend Susanna and her team for any insurance needs."
"Thank you for your wonderful feedback, BJ Durham! I'm happy to know that you find our team prompt and accurate in providing information. It's great to hear that our efforts in reviewing and adjusting policies are appreciated. If you ever need assistance or have more questions, feel free to reach out. Thanks for recommending us!"
Elizabeth Nance
June 30, 2025
"Steve Roberson was very well informed, thus very helpful. They are very patient and quick to answer any ouestions i have. I am very well pleased with the company and all the people i have had contact with. Thank you, Steve!"
"Thank you for your review, Elizabeth! I'm happy to hear that Steve was able to assist you so effectively. Our team is dedicated to providing helpful and patient service, and it's wonderful to know you feel well supported. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Brent Smith
June 23, 2025
"I am very pleased with State Farm. I have received excellent service no matter if I contact them directly or through email. They have helped me with changing my policy, even after hours. I highly recommend Susanna Nunn and her team. C.Smith"
"Thank you for your review, Brent! I'm happy to hear that you've had such a positive experience with our team, whether in person or via email. It's great to know that we could assist you with your policy changes, even after hours. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"